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Last Updated on - 20/11/2025

Privacy Policy(Introduction)

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.

We operate in the United Arab Emirates (UAE), and all data handling follows UAE privacy and electronic communication regulations.

1. Personal Information:

  • Name
  • Email address
  • Mobile number
  • Location details (optional)

2. Device Information:
   Collected when you use our “Sell Your Device” form, including:

  • Device category (phone, laptop, TV, etc.)
  • Brand
  • Model
  • Storage
  • Condition
  • Estimated price

3. Website Usage Information:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on the website
  • Cookies and tracking technologies

We use your information to:

  • Provide accurate price estimates for your device
  • Contact you regarding your submitted request
  • Schedule pickup or inspection
  • Improve our website and user experience
  • Process customer service inquiries
  • Protect our business from fraud or misuse

We do not sell or rent personal information to third parties.

We may share your information only in the following situations:
  • Service Providers: Delivery agents, technicians, or authorized staff to process your request.
  • Legal Requirements: If required by UAE authorities under applicable laws.
  • Business Operations: For website hosting, analytics, or security monitoring (non-identifiable data only).
We do not share your information with marketers or advertisers.

We use cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze traffic and user behavior
  • Enhance security

You can disable cookies in your browser settings, but some website features may not work properly.

We take reasonable technical and organizational measures to secure your data, including:

  • Encrypted data transmission (SSL)
  • Secure website hosting
  • Restricted access to customer information
  • Regular security updates

However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.

Under UAE privacy guidelines, you have the right to:

  • Request access to your personal data
  • Ask for corrections or updates
  • Request deletion of your data (when no longer needed)
  • Withdraw consent for communication
  • Ask how your data is being used

To exercise your rights, contact us using the details in the “Contact Us” section.

We keep your information only for as long as necessary to:

  • Process your device sale request
  • Maintain legal or business records
  • Comply with UAE laws

After this period, data is safely deleted.

Our website and services are not intended for children under 18. We do not knowingly collect personal data from minors. If a child submits information, please contact us to remove it.
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website means you accept the updated policy.

If you have questions about this Privacy Policy or want to request data changes, you can contact us:

  • Email: shakeelcomputertrdllc@gmail.com
  • Phone: +971556896517
  • Location: Dubai, United Arab Emirates